Full Time or Contract.

EnglishBusiness is looking for a Translation Project Manager.

This role works with our clients to identify translation/localization requirements, organizes a project plan, secures and manages vendor/linguistic resources to successfully complete and deliver the project with timeliness and accuracy.

Duties and Responsibilities

• Serve as the main point of contact for designated clients and projects.
• Enjoy direct client contact and enjoy service delivery as a passion.
  Build, maintain and grow new and existing client base through excellent customer service , clear communication and consistent high quality service
• Project Management
  • Gather all documents, instructions, requirements at start of project.
  • Clearly scope and price projects
  • Manage resources/vendors for each project.
  • Manage project budget and timeline with various resources/vendors.
  • Keep the client up-to-date on project progress through status updates, project reports.
  • Perform quality checks at various stages of process to ensure quality and accuracy.

-Communicate with client on any requested changes, disseminates comments and corrections back to the production team.

• Create and maintain linguistic assets in CAT tool.
• Create and maintain client information in TMS including billing and related project data.
• Support sales team with new client quoting and project scoping.
• Document all client communications in CRM.

Qualifications

• Bachelor’s Degree from an accredited college or university.
• Minimum two year of translation project management experience
• Experience in direct contact with clients.

Specialized Skills

• Excellent written and verbal German and English communication skills,  additional languages would be an asset.
• An understanding of TMS workflow and translation memory tools. (XTRF and MEMOQ experience would be preferred).

• Highly-developed computer skills (MS Office, Windows).
• Knowledge of a variety of Desktop Publishing tools (InDesign).
• Detail orientation with the ability to multitask.
• Ability to meet deadlines.
• Excellent problem solving, organizational and analytical skills.
• Ability to negotiate rates if needed.
• A good team player while independent in carrying out assigned tasks.