On-Demand Interpreting Administrative Assistant

Virginia Beach, VA
Full Time
Mid Level
The Language Group is a language services company which provides document translations, on-site interpreting, phone and video interpretation services. We are an award-winning firm, founded in 1999, and located in Virginia Beach. Our people are friendly, hardworking, and self-motivated.  It is a uniquely rewarding experience to be part of a rapidly growing multicultural company.

Hours: Full Time, 12 pm-8 pm EST, Monday-Friday
Rate $18.00 per hour

Candidate must be local to Virginia Beach, VA

This position is challenging and rewarding; offering a chance to learn new skills.  The On-Demand Interpreting Administrative Assistant will report to the Director of On-Demand Interpreting Services.  The incumbent will support the administrative responsibilities and execution of all On-Demand operations.  This includes administrative duties and maintaining quality control of all the On-Demand telephone and video interpreters.


Duties and responsibilities
  • Responsible for maintaining and taking action on the On-Demand emails and/or distributing accordingly.
  • Ensuring all interpreters credentials are renewed as needed and updated in system.
  • Ongoing quality Assurance checks for interpreters.
  • Manage logistics of all prescheduled appointments.
  • Monitoring of project pipeline.
Qualifications
  • Bachelor’s degree in business administration or related field.
  • Preferred Bilingual Spanish.
Specialized Skills
  • Strong verbal and written communication abilities.
  • Works well with a diverse range of people.
  • Candidate should be a good communicator; able to be easily understood by persons from all linguistic backgrounds.
  • Capable of understanding persons with limited English proficiency.
  • Excellent computer skills, proficiency in Windows (Outlook, Word and Excel).
  • Ability to work in a fast-paced environment with urgent deadlines.
  • Professional and positive phone manner with clients.
  • Attention to detail while managing multiple tasks.
  • Friendly and cooperative attitude is of utmost importance.

Please include a cover letter with your resume.

No phone calls please.

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